Enknowledge Base Template Confluence - Updated yesterday at 20 32 04 view change How to create a cloned Confluence instance with a new server ID and application ID updated yesterday at 19 38 07 view change Use a SQL Query to Identify and List Pages Created by Unmapped Users Unknown User in Specific Confluence Spaces updated Jan 11 2024
Create a new space Sign in to Confluence Click Spaces in the top navigation bar then scroll down and select Create a space Choose Knowledge base space in the screen overlay and click Next You ll then be asked to choose your space s name and icon Click Additional options to change your space s key a unique code shown in the space s URL
Enknowledge Base Template Confluence
Enknowledge Base Template Confluence
If somebody is faced with a problem that makes them completely unable to use your product, you'll want to give them as many resources as possible to fix that problem quickly. 2. Create a template to standardize articles. Don't stress: You don't need to be an author to write a successful knowledge base article.
Use Confluence as a Knowledge Base A knowledge base is a repository for how to and troubleshooting information Knowledge Bases are commonly used by IT Support teams but can be useful for procedural and troubleshooting information in any organization or team Learn more about how a knowledge base helps your team work smarter
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Create a Framework Once I knew that we would be focusing on training our customers to answer their own questions I created a knowledge base framework that could be easily followed and would ensure the information could be found I created the following A Workday Knowledge Base in Confluence A template that all knowledge base articles would use
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1 Select Spaces from the top navigation Scroll down and click Create a space 2 In the dialog choose your space template or start with a blank space and click Next We ll be using the Knowledge base space template 3 Choose a name and an icon for your space and set your space permissions
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With everything in order in Confluence you can move into Refined to start building your site Create a site Navigate to Refined Administration and click Sites in the left hand menu Select the Plus icon to create a site In the Create Site dialogue box enter your site name and on cloud subdomain Click through to your site to start adding content to the Site Builder
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Objective How to use Confluence for Technical Documentation Knowledge Base Environment Server Cloud Procedure Confluence would be a perfect solution to use as a Knowledge Base Knowledge Mangement System KMS
Learn how to configure knowledge articles on Confluence to power your knowledge base. Connect with Confluence: twitter.com/Confluence lin...
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Identify prioritize plan for and avoid worst case scenarios View template From product requirements and meeting notes to marketing plans create it all in Confluence Need some inspiration
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Enknowledge Base Template Confluence
Objective How to use Confluence for Technical Documentation Knowledge Base Environment Server Cloud Procedure Confluence would be a perfect solution to use as a Knowledge Base Knowledge Mangement System KMS
Create a new space Sign in to Confluence Click Spaces in the top navigation bar then scroll down and select Create a space Choose Knowledge base space in the screen overlay and click Next You ll then be asked to choose your space s name and icon Click Additional options to change your space s key a unique code shown in the space s URL
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